Bermuda Motors Limited Privacy Notice & Cookies Policy
Privacy Notice Effective Date: December 30, 2024
This privacy notice sets out how Bermuda Motors Limited ("we," "our," or "us") use your personal information when you visit the Bermuda Motors Website. Please read this page carefully and contact us if you have any questions. By using this Website, you are agreeing that you have both read this document and have understood its contents.
The purpose of the Personal Information Protection Act 2016 (PIPA) is to provide individuals in Bermuda with the right to informational privacy protection.
1. Contact Us
Bermuda Motors – The Bermuda Company
The registered office is located at:
63 Church Street
Hamilton HM12, Bermuda
Tel: +1 (441) 292-0893
Our Privacy Officer can be contacted at: pipa@bermudamotors.bm
Bermuda Motors Limited
Accounts Department
86 Church Street
Hamilton HM12, Bermuda
Tel: +1 (441) 298-4209
2. Your Rights
We will do all we reasonably can to assist you with any issue arising from our use of your personal information. When PIPA comes into force on January 1, 2025, your full legal rights will consist of the following:
You have the right to:
Request access to personal information we have collected about you (further referred to as “your PI”);
Request that we correct any inaccuracies within your PI;
Request that we erase and destroy your PI;
Request that your PI shall not be used for the purposes of advertising, marketing, or public relations;
Request that usage of your PI that is causing or is likely to cause substantial damage or distress ceases.
Please note that not all privacy rights are absolute. They may be subject to specific conditions and exemptions. You will also be required to provide proof of identity to access these rights. Please contact our Privacy Officer for further information at pipa@bermudamotors.bm.
From January 1, 2025, if you are not satisfied to the extent that these rights apply to you, you are entitled to complain directly to the Privacy Commissioner for Bermuda at PrivCom@privacy.bm or call +1 (441) 543-PRIV (7748).
3. Personal Information We May Collect
To facilitate the services rendered, we collect the following personal information:
Contact Information: Name, email address, phone number, mailing address, physical address, employer/occupation.
Payment Information: Credit card details, billing address, and transaction history.
Service Details: Information related to the specific services requested or provided, including vehicle registration, application for motor insurance, rustproofing services, any preferences or special requests.
Communication Data: Records of any interactions you have with our customer service team, including emails, phone calls, and chat messages.
Technical Data: IP address, browser type, and device information used to access our services.
4. The Legal Basis For Our Use
To comply with the Bermuda Personal Information Protection Act (PIPA), we identify the legal basis for our use of your personal information. Our legal basis for using your personal information includes:
Inferred Consent: We rely on inferred consent through your accessing of our Website or the Bermuda Motors Limited Invoice Hub; and/or
That you would not reasonably request us to “not begin or cease” using your personal information.
For the steps taken at the request of the individual with a view to entering into a contract or service agreement, or the performance of a contract or service agreement.
To process your personal information for specific purposes based on our interactions with you and your use of our services. This includes purposes such as processing motor insurance claims, providing customer support, and enhancing service delivery.
Explicit Consent: We rely on your explicit consent to process your personal information for specific purposes, such as marketing communications, where you have given us permission.
Contractual Necessity: We process your personal information when it is necessary to perform a contract with you or to take steps at your request before entering into a contract. This includes providing the services you have requested, managing insurance claims on your behalf, managing your account, and processing payments.
Legal Obligation: We process your personal information to comply with our legal obligations, such as tax and accounting requirements, and responding to lawful requests from government authorities.
Legitimate Interests: We process your personal information based on our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Our legitimate interests include improving our services, understanding how our customers use our services, and enhancing our customer service.
5. How We Use Your Personal Information
We may use your personal information for the following purposes:
To enable enhanced functionality of our Website or our Invoice Hub;
To conduct business with you or to provide you with the services you have requested, including responding to your enquiries and requests and providing you with support or services;
To serve you more efficiently.
6. Who Has Access To Your Personal Information
Your personal information is used by the relevant areas:
In order to provide your requested services or respond to queries;
To improve your Website or Invoice Hub experience.
All our staff understand their obligation to maintain customer personal information subject to conditions of confidence. Only relevant staff are permitted access to customer personal information. We disclose only the personal information that is necessary to deliver the services you require to those staff members relevant to the task.
7. Transfer Of Your Personal Information To Organisations In Bermuda And Overseas
We may transfer your personal information to third parties within Bermuda and overseas for the purposes of completing tasks relating to our Website and Invoice Hub and/or the delivery of our services.
Before any information is shared overseas, all third parties are thoroughly vetted to ensure that they comply with security requirements to protect your personal information that meet the requirements of PIPA. If any organisation does not meet these requirements, additional reasonable measures are employed to protect your personal information when dealing with relevant third parties.
When we use third-party service providers overseas, we disclose only the personal information that is necessary to those organisations and individuals relevant to the task. We will not share your personal information with third parties for marketing purposes. We will not sell or rent your personal information.
8. Retention Period Of Personal Information
We are legally required to hold some types of personal information to fulfil our statutory obligations. We will hold your personal information only for so long as it is necessary for the relevant activity, or for internal audit and quality control purposes. We review our retention periods for personal information on a regular basis.
9. Security
We constantly monitor the security of our systems, and we review our policies and procedures on a regular basis. Information transmitted normally over the internet can never be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. Once we receive your personal information, we make all reasonable and appropriate efforts to ensure its security on our systems.
10. Cookies and Website Analytics
Information regarding how you access this Site (e.g., browser type, access times, and IP address) and your hardware and software can automatically be collected through the use of cookies (a small text file placed on your hard drive) or other technologies or tools.
This information is typically used to improve Site performance and for our business purposes, including to help provide you with a better experience when you browse the Site.
We collect necessary cookies and personal information, such as your session ID, IP address, authentication information, time of login (time stamp), etc.
This personal information allows us to relate the visitor's session to server-side information. The cookies act as a reference to the session created. Whenever an activity is performed on our Website, our server recognises your session ID and validates that activity. We do not collect any non-essential cookies.
Typically, you may opt-in to accept cookies automatically by changing the settings on your browser. You also may at any time withdraw your consent to the use of cookies by deactivating the cookies. If you use that option for the necessary/essential cookies, some functions of this Website may not work.
You can find out more about our cookies on www.allaboutcookies.org.
11. Privacy Notice Administrative Details
Privacy notice No: 1
Effective Date: December 30, 2024
On occasion, we will update this privacy notice. Any amended privacy notice becomes effective once published.